Top
 

Terms and Conditions

Brine Software Solution Pvt.Ltd. / Terms and Conditions

These Terms of Service shall apply to the Agreement between “Brine Software Solutions Pvt.Ltd.” and the “Client” applying for the provision of services by Brine Software Solutions Pvt.Ltd.

Definitions In this Agreement, the following expressions shall mean:

” Brine Software Solutions “ – References to the Brine Software Solutions Pvt.Ltd. in this document are to we, our, us and its employees or agents.

” Client “ – References to the Client in this document are to you, individual, business, partnership, company or charity obtaining or proposing to obtain goods or services from Brine Software Solutions.

” Service “ – The service identified to be provided by Brine Software Solutions to the Client on any letter of confirmation, quotation or other correspondence from Brine Software Solutions to the Client.

These Terms of Service together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral between us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these Terms of Service.

The Effective Date of this Agreement is determined to be the first date in which the service was online for use, regardless of whether or not you make use of the service on this or after this date. This Agreement will commence on the Effective Date and continue on a month-to-month basis, where appropriate.

Web Designing & Development
We provide standard template-based design or customized website design according to project requirement. Client shall provide all the web contents, images or purchase any royalty free stock photo in electronic format to make the site resourceful. Additional Icons, Advertisement, popular Google AdSense, Search Box technology through us may implement into your site to produce a professional outlook by us. Usually the Client shall at all times update their content by us with a prior notification of 7 days, unless additional service Control Panel is given to customer.

And if any images need to be modified by us, it will be charged against their account. Client is required to inform us if there is any problem with their information or content. For developing the Ecommerce compatible website for the Client, all the PayPal or Bank related formalities are Client’s sole responsibility.

Domain Name Registration

Domain name registration is subject to its availability. The amount received for Domain Registration is nonrefundable after the domain has been registered. We will act as a domain registrant on behalf of our Client. Who is database will display registrant detail accordingly. Usually the global top-level domain with (.com/.net/.org/ etc) will be register for a year and the country code top-level domain with (.co.uk/.org.uk/ .co.in etc) for one year.

You (Client) acknowledge that it’s your responsibility to keep records and maintain reminders regarding the expiry of any service from us. As a convenience to the client, and not as a binding commitment, we may notify you of any expiring services, via an email message sent to the contact information associated with the Customer in the Brine Software Solutions database. Should renewal fees go unpaid for a service, the service will be expire automatically & Brine Software Solutions will not be responsible for any loss that may occur due to expiry/termination of that services.

Our transfer’s team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we cannot make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to assist you in a transfer of data from an old host.

Backups And Data Loss
Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. Brine Software Solutions performs weekly backups of shared and reseller servers; however, these backups are for our administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their personal computers.

Brine Software Solutions does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on our side). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always backup your site contents to your personal computer! We make no guarantees about the availability of backups.

You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Brine Software Solutions servers.

Backups And Restore

The backup restore service are not included in your Hosting Fees and hence there will be an admin fees of Rs.500/- or $10 per instance in any event if you want us to restore your website from our weekly backup repository. The admin fees are payable immediately and are non-refundable. We cannot guarantee the integrity of the backup on our weekly backup repository. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by Brine Software Solutions.

Zero Tolerance Spam Policy
We take a ‘Zero Tolerance’ stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Sites advertised via SPAM may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or UseNet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.

Brine Software Solutions reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.

Brine Software Solutions reserves the right to charge the holder of the account used to send any unsolicited e-mail a cleanup fee or any charges incurred for blacklist removal. This cost of the cleanup fee is entirely at the discretion of Brine Software Solutions.

Payment Policy

Charges for services to be provided by Brine Software Solutions are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Brine Software Solutions reserves the right to alter a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an initial payment of a minimum of 35% of the project quotation total before the visualization / design stage is initiated. The remaining balance is due 30 days after website completion.

Customer/Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to customer/ Subscriber.

Customer/Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is subject to chance upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month’s service or, on the annual renewal date in case of services purchased annually.

Payments are accepted only in the form of Crossed Demand Drafts, Cheques, Credit Cards, Bank Deposit or any other payment option communicated by company. Charges for all services are payable prior to the beginning of each service period. Failure to pay in no way relieves the customer obligations to make full payment.

Brine Software Solutions retains full rights to charge for or alter specifications or discontinue any of the services/ features offered under the various schemes at any time, without any prior notice. It shall be our endeavor to set-up the server within 3 working days of the receipt of completed form along with the payment (realization). If however, there is a delay for any unforeseen circumstances, the customers are requested to kindly bear with us. Additional or customized services are available at extra cost as applicable and mentioned in the hosting scheme.

You accept that your account may be temporarily or permanently suspended without any prior notice or information to you in any event of non-payment from your side for any of Brine Software Solutions services.

Refund Policy

Once the contract is read, signed and activated then client is not entitled for refund of any amount at any point of time for any reason.

Sales Commitments
Any commitment of Sales team to client regarding availability of technical features, unless in accordance with technical specifications and plans mentioned on company website would not incur any liability upon the company. All such unsubstantiated commitments by sales team on phone or mails would not carry any weight in the eyes of company and exempt it from legal action.

If upon proper assessment and merits of a particular case, a contradiction or mismatch is detected by company management between what was committed (need written proof i.e. email by Brine Software Solutions employee) and what was stated on website, if warranted at all, a refund on pro-rata basis would be provided, but no legal accountability will be entertained. The clients need to provide us written proof of communication.

Promotional Offers

No two promotional offers can be used at the same time. Brine Software Solutions have the rights to hold and limit the usage of promos.

Support Boundaries

Please do not provide your sensitive information to our agents/executives etc like login details, passwords, banking info etc on Skype Chat. You may also not make any commitments on live chat. All such commitments, disclosures and interactions with our team would solely be at your own risk and Brine Software Solutions do not deem valid or vouch for the authenticity of all such interactions. Brine Software Solutions recommends that for all complex and advanced issues customer duly raise a ticket by logging into their member control panel.

Suspension / Termination

In case of non-payment, all services will be suspended/terminated as per the service’s expiry date. Brine Software Solutions will not be responsible for any data loss or monetary loss that you may incur due to this.

Brine Software Solutions Rights
We reserve the right to manage and control the access to the web site and data on the system.

We preserve the web design template, source code, domain & hosting access information exclusively. It helps to avoid technical disarray by the Client. Information may provide to the Client, if we consider persuasive, a standard transferring charge will applicable in that case.

We reserve the right to deny any service due to unforeseen, network error without prior notice. Client may not initiate official proceedings due to any consequential damages, which may result from Network Outage. However, Client will be informed of any upgrade of service to the linked Server 24 hours prior to commencement of upgrades.

Acknowledgement

You agree that you as the person legally responsible for use of this account are at least 18 years of age. You agree to supply Brine Software Solutions with a current and truthful name, postal address and telephone number for our records, and you have a continued obligation to keep this information current. You also agree that you are an authorized user of any credit card that you supply to us and agree that we have an obligation to fully investigate any possible fraudulent credit card use. By placing, hiring and continuing to maintain or place information at Brine Software Solutions servers you are stating and acknowledging that you have read the aforementioned terms and conditions and that you understand such terms and conditions and agree to be bound by them.

Cancellation

Brine Software Solutions reserves the right to terminate an account at any time for any reason. We will only accept a written request to terminate your service. The request must be delivered in writing via electronic mail only a written request relieves you of your obligation to pay further account charges. It does not relieve you of any past obligations and charges. If you default, you agree to pay Brine Software Solutions reasonable expenses, including attorney and collection fees, incurred in enforcing its rights under these Terms and Conditions. Prepaid accounts and setup fees are not refundable for any reason if account is terminated. Any changes in billing information, including account cancellations, must be received by Brine Software Solutions 7 business days before your account anniversary date in order to take effect for that month’s billing cycle. If you wish to terminate your account, and fail to submit account cancellation notice (in writing), you will be liable for payment for services.

Termination
We may terminate any Client’s service after providing a 14 days notice via email, fax or phone if Client takes longer time to deliver mandatory resources to complete any new project. After termination Client will get refund 50% of the deposited amount and rest will take off as a compensation for dropping out our valued time.

We can terminate Client’s service anytime due to technical complexity or any other inescapable situation to complete the service or product, but we will refund the full amount you paid, not any compensation to the Client.

Client may terminate the maintenance service contract at any time for their convenience by providing us with advance written notice at least 1 calendar months prior to the time they wish to terminate the contract. On termination of any web related service with you, we shall be entitled immediately to block Internet and other access to your website and remove any data from the server as we see fit. We will hold your data for two weeks and allow you to collect it at your expense, failing which we shall be entitled to delete all such data.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography. Any website found to host child pornography or linking to child pornography will be suspended immediately without notice.

General
Any notice to be given by either party to the other may be sent by either e-mail or by post to the address of the other party or such other address as such party may from time to time have communicated to the other in writing. If the notice is sent by email, it will be assumed to be received on the day, or if sent by fax shall be deemed to be served on receipt of an error free transmission report. If post mailing was used, it shall be deemed to be served three days following the date of posting.

We cannot be held responsible of any copyright violation by the Client under the International Copyright Laws and any activities deemed subversive to the state.

Client must carry out the standard Terms & Conditions of the following service providers along with our Agreement, if Client has taken any relevant service for their web solutions.This Agreement shall automatically renew itself for an additional twelve-month period unless otherwise cancelled or terminated by either party in accordance with the notice provision set forth herein. In the event this Agreement is automatically renewed, the customer agrees to be bound by the Terms of Service currently in effect. We reserve the right to add or modify the information that provided in this Terms of Service which will be automatically applicable with this Agreement as well. Client can download the update copy from our website at time to time.

Failure to respond to email from our abuse department within 24 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via Trouble Ticket/Email and will have a response within 24 hours.If you have any questions, comments, or concerns about this terms and conditions or the information practices of this site, please contact us info@brinesoftsolutions.com and we will be happy to assist you.

Changes To This Terms
If this Terms and Conditions changes, the revised terms will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.
Order Now